You're a clinician, researcher, or custodian at a hospitals. You have a problem gnawing away at you or an idea for how to make your patients' lives better. What next? Who do you turn to? What setbacks are you likely to run into? What advice do you need? For Brian Mullen, these were questions he answered for Hospital team members every day as part of his role as Innovation and Strategy Manager at Brigham and Women's Innovation Hub.