Ep 5 Hard Decisions - What it Means to be a Product Manager

Steve Gogolak shares some of the best advice in the industry for product managers, including how to manage many moving parts, accepting compromise, and more. Boston Private brings together a full spectrum of wealth, trust, and banking services designed to give customers one trusted resource to help simplify and strengthen their financial life. Steve Gogolak is the Product Manager of the Client Portal at Boston Private Bank, where he blends techniques from systems, user experience design, and communication to bring clear messaging and action to Boston Private.

Alyssa Gray shares her approach to design thinking, including: design strategy, project management, roadmapping digital products, and data-driven decision making. Shorelight Education is an educational technology platform that creates opportunities for international students, universities, and counselors. They expand options for students from all over the world to learn at top-ranking universities in the U.S and online. Gray is the CTO of Shorelight Education and has 20 years of EdTech product development experience.

Om Suthar is the consummate entrepreneur: after getting fed up with tools that didn't support his emphasis on user research, he built Personify. In this episode, you'll learn why Suthar emphasizes user research so much in both of his roles, and how he operationalizes that emphasis He'll share tactics, tools, and tips that you can apply to help make your team more user-centric.

What does it mean to be a Chief Product Officer? Who should your first hire on the product team be? How can you balance leading a team with staying close to the customer? Since the early 2000s, Matt Tharp has been discovering and refining answers to those questions and more. Listen to this conversation between Chris Baker, Chief Strategy Officer at ADK Group, and Matt Tharp, Chief Product Officer at Gamalon to get an insider's look at product leadership and what it's like to run product at an AI-driven company.

You're a clinician, researcher, or custodian at a hospitals. You have a problem gnawing away at you or an idea for how to make your patients' lives better. What next? Who do you turn to? What setbacks are you likely to run into? What advice do you need? For Brian Mullen, these were questions he answered for Hospital team members every day as part of his role as Innovation and Strategy Manager at Brigham and Women's Innovation Hub.

Jeff Karp grew up on a farm in rural Canada and gets inspiration from snails and slugs. He's also the author of 125+ peer-reviewed papers, founder of 8 companies, and recognized as one of the world best innovators by MIT. Join us in a conversation with Jeff Karp about his back story, his unique approach to problem solving, and the innovation process that powers The Karp Lab.

How is technology transforming the emergency room? What are the innovations making patients and doctors lives easier every day? Hear from Chairman of the Brigham and Women's Hospital Emergency Department and part-time rock god, Dr. Michael VanRooyen.